“Our return & exchange policy is subject to the following terms and conditions:
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- All product/s should be accompanied by the original Sales Invoice for Return and Exchange.
Incorrect/ Damaged / Defective Unit:
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- The product/s must be in unused and unopened condition, with the original packaging material, accessories, manuals, registration cards, free of cost (FOC)/bundled product/s, and promotional vouchers.
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- Open products will be accepted if different from the description or picture displayed on the website.
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- Return request of the product must be initiated within seven (7) days of receipt of shipment.
Missing Items:
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- The amount of any lost item will be deducted from the refunded amount.
Exchange of Items:
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- In the event of any exchange, the difference amount will be adjusted.
Non-returnable Products:
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- Kindly refer to the Non-Returnable Criteria section below.
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- Conditions apply for any exchange during promotions.
Customer will be charged 28 USD for the conditions specified in the section “Change of Mind.”
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